Vault Properties Diagnostics Tab

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Use the Diagnostics tab to run diagnostic logs for the selected Vault. When enabled, diagnostic logs are created for all Vault activity. Diagnostic logging is optional, and since it significantly impacts system performance, it is disabled by default. Diagnostic logs output to a window or console by default, and if you restart the Vault and return to this tab, diagnostic logs are set to the default of Disabled.

If you use diagnostic logging to assist in the resolution of problem conditions, be aware that it seriously impacts Information Repository performance. This is a complex feature and should be used with discretion.

Access this from Vault Properties by clicking the Diagnostics tab.

Vault Properties - Diagnostics tab

1.From the Vault's Diagnostic State drop-down list, select Enable.
2.Select preferred options.
3.Click OK to save new settings.

Diagnostics Tab Elements

Element

Description

Where Messages will be sent

Select from the following options:

Output messages to window - Sends the output information to a controlling window that is opened by the process.

With this option, a window appears to display Vault activity. If you close this window, you stop the Vault, and Phoenix VCM does not operate without running Vaults.

Working in Windows: To configure the Vault Service to open a window for diagnostic messages see Windows Diagnostics.

Output messages to file - Type the path (including the file name) where you want message files written. This option creates a file that contains all the output data.

Output is sent to

Define where Output is sent to. The file path (including  the file name) typed here defines where message files are written to. This option creates a file that contains all of the output data.

Type of Messages

Select the types of devices to capture diagnostic information from. Select the checkbox in front of each option; you can make multiple selections. The following are message results for each device:

General Vault - Information about client connections and data moving in and out of the Vault.

Library - SCSI activity regarding moving media within a robotic data tape storage device.

File System - Host computer's working environment.

Tape Devices - Information about the storage device itself.

Optical Devices - Information about the storage device itself.

CD-ROM Devices - Information about the storage device itself.

DVD Devices - Information about the storage device itself.

Hard Disk Devices - Information about the storage device itself.

Database Subsystem - For use only by Phoenix VCM engineers.

RPC Mechanism - For use only by Phoenix VCM engineers.

Lock Subsystem - For use only by Phoenix VCM engineers.

Message Detail

Select the level of detail of diagnostic logs.

Short - Provides only high-level overview information about the issues being tracked. For example, the General Vault feature only contains client connection names.

Standard - Provides some detail about the issue being tracked. For example, the General Vault feature provides additional information about the client connection times, and connection types. The Standard option is recommended.

Extended - Provides a full set of details. It is usually reserved to assist in resolving complex issues in low-level Information Repository functions.