SVM User Preferences

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Use the Surveillance Video Manager User Preferences to define default settings for the Search and Export tabs of the Surveillance Video Manager.

Access the Surveillance Video Manager User Preferences from the Surveillance Video Manager Tools menu, select User Preferences.

Surveillance Video Manager - User Preferences

Surveillance Video Manager User Preference Elements




Window Appearance

Enable tool tips

A check mark by this element indicates that tool tips for the Surveillance Video Manager will display. De-select to turn tool tips off.

Enable advanced user mode

Select to view advanced information such as run time, size, and frame size in the Search Results pane for each video clip.

This advanced information may not be visible depending on the version of your software.

Load images immediately when scrolling

When checked, thumbnail images are loaded as you scroll down the Search Results pane. If de-selected, thumbnail images load only when scrolling stops.

Searching Options

Wait for slow media

The application will try to retrieve thumbnail images, event entries, logging entries, and other display-related files from slow media, i.e. tape. Search results will be slow. Thumbnails only exist on tape or other slow media.


Preferred format for embedded time display

Select the type of time code that displays in the Media Viewer.

Preferred viewer

Select the type of video viewer to drive the play back of videos. The orders to use the media player are: QuickTime first, then VLC, QuickTime only, VLC first, then QuickTime, or VLC only.

To play back videos in Phoenix RSM, you can use the supplied media player (VLC) or Apple QuickTime free or Pro on your computer. See Hardware and Software Requirements for the latest information.

Be sure to restart any media viewer that is running if you change the preferred viewer.

Enable hardware overlay

Select to enable the ability to render video directly.

If disabled, remote desktop or shared desktop view may not work correctly for viewing live video streams.

Enable multiple threads for decode

Select to be able to use multiple threads and multiple cores for decoding to provide faster decoding of the video.

If decoding is not occurring properly, disabling this feature may fix the problem.

Enable storyboard

Select to display a storyboard strip in the Media Viewer. The storyboard displays still images from the video. Click an image to jump to that point in the video.

Video Cache

Cache folder

Define the folder where Phoenix RSM caches search results. Similar to the cache of a web browser, the cache stores found thumbnails, low resolution proxy companion videos, and other associated files and enables you to replay already found videos more quickly. Click the Browse button to browse for a folder.

Cache size

Define the size of the cache where Phoenix RSM caches thumbnails, low resolution companion videos, and associated files. When full, contents overwrite in the order of oldest to newest.

If unsure about cache size, leave it set to the default value. If you find that Phoenix RSM often needs to retrieve videos from storage rather than from the cache, increase the cache size.

Clear cache when exiting

Select for Phoenix RSM to empty the cache when the application closes.

Export Destinations

Export destinations

Only the export destinations available for the application are displayed. Depending on your product, you may see options to:

Enable Rimage - Select to enable the Configure button. Use the Rimage Export Configuration window for configuring Rimage to publish video files. (See the following section.)
Enable Ftp Site

The options selected are then displayed on the Export tab > Export Job Configuration pane > in the Export Destination drop-down list. The Local File System selection is always available.


Save your settings.


Close the window without saving modifications.


Open help.

For more information see SVM Search and Export, SVM Media Viewer, and Surveillance Video Manager.

Rimage Configuration window

Configure for Rimage export using the Rimage Configuration window. This process enables you to export or save files to a Rimage system.

Access the Rimage Configuration window from the User Preferences window. Under Export Destination, select Enable Rimage, and then click the Configure button.

SVM Rimage Configuration window



Local View: Export folder

The view of the export folder on the Phoenix RSM client computer from the client computer. The client computer refers to the computer where Phoenix RSM is running.

Type a path for a folder or click the Browse button to navigate to a folder.

Local View: Network Publisher Orders folder

The Network Publisher Order Files folder is on the Rimage computer. This is the Phoenix RSM client computer's view of the export folder on the Rimage computer. The client computer refers to the computer where Phoenix RSM is running.

Type a path for a folder or click the Browse button to navigate to a folder.

Remote View: Export folder

The view of the export folder on the Phoenix RSM client computer from the Rimage computer. This is the export folder on the client computer where Phoenix RSM is running.

Type a path for a folder or click the Browse button to navigate to a folder. The path indicates how this folder is viewed by the Rimage system.

Remote View: Disc label

The client computer's view, where Phoenix RSM is running, of the path where Rimage gets the label file for the discs to be burned.

For Phoenix RSM to interact with the disc label that Rimage uses when creating discs, the disc label must already be created.

User Assigned Merge fields: Number of fields

The number of user defined fields (0 - 30). Use these fields to add label merge text to the label that is used for your media. Every field defined here is added to the Export Job Configuration pane, where you can define the contents of each field.

If you type a number manually, you must press TAB or ENTER for the new number to take effect.

Ensure that the fields entered match the fields on the disc label that Rimage uses. If the fields do not match, disc labels do not print correctly.

Save configuration for all users

Select to keep the same values for all logged-in users who use Phoenix RSM on the current computer.

When done with the settings, click Save. The Rimage option is activated in the Export Job Configuration pane under Export Destination.

To export to Rimage, make sure the required Rimage system folders are in place and system permissions are set correctly.

As illustrated in the diagram below, when an Export job is executed, Phoenix RSM sends data to the Export folder on the local system and an Order file to the Network Publisher Order Files folder on the Rimage computer. Rimage takes care of the rest. In the diagram, the label file resides on the Rimage computer, but it can easily reside on any networked computer that Rimage has access and security permissions to.

Folder Access and Permissions Settings

To enable Rimage Export functionality, the Rimage Network Publisher must be installed and running on the network, and the Rimage Orders folder must be visible from the computer where Phoenix RSM is running. Check the following:

There is a Rimage export folder on the Phoenix RSM client desktop computer.
Phoenix RSM users have write access to the export folder and Rimage has at least read permissions.
Security is set for domain users to have full control.

For more information see Export Surveillance Video.