Quick Start

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Now that you have SoleraTec's Phoenix RSM, let's get you up and running with it so you can begin to record, store, and manage surveillance video.

These instructional procedures cover a quick and easy setup for both RTSP-enabled IP camera users and VMS users. They provide a basis for subsequent workflows that you may encounter while using your product applications.

Follow the steps below.

1. Install Phoenix RSM

To install the software from a CD-ROM

a)Ensure that your computer is properly configured and connected to a network.
b)Insert the Phoenix RSM CD-ROM, and open Setup.html from your installation disc or folder.
c)Follow the directions to open and install the Phoenix RSM Server Bundle.
d)If running on Windows firewall settings are established automatically during the installation process. If running on a platform other than Windows ensure that Phoenix RSM is not blocked by the firewall on your local computer.

To install the software from the website

a)Go to SoleraTec's website and click Download.
b)In the Installation section, double-click Phoenix RSM to download. Be sure to check the version number and operating system.
c)Accept the License Agreement and click the Start Download button.
d)Follow installation procedures. Installation guidance can be found either in the Doc folder (after clicking on the downloaded executable), or online at the SoleraTec website, or in the Installation chapter of this guide.

2. Add a Vault

a)Find your suite of Phoenix RSM applications on your computer (see Launch an Application):
From a Windows desktop, click Start > All Programs > Phoenix.
From a Mac desktop, click Applications > Preview. The Preview window appears. Select Applications > Phoenix > Bin.
From a Linux desktop, double-click Filesystem > usr  > local > Phoenix > Bin.
b)Open the Add or Remove Vault Wizard and complete the wizard steps to create a Phoenix RSM Vault.
c)Reboot your machine after adding a vault.

All devices running an instance of the product must be time synchronized. If they are not, unexpected results may occur.

3. Prepare media

a)From your suite of Phoenix RSM applications, open the Vault Admin application.
b)From the Vault Admin left frame, beneath Entire Network, select and expand the items under the Vault you added in the previous step.
c)Select Media.
d)For the Prepare Media window, click . The Prepare Media window shown below is for hard disk media; this window is slightly different for other media types.

Vault Admin Prepare Media window

e)In the Prepare Media window, enter a name and description. For example, the name might be "Camera 1 - Front Lobby" or "Camera 2 - Rear Entrance."
f)In the Size (GB) box, type the amount of storage space to make available for the Information Repository. This depends on the total amount of storage capacity of the device and the number of cameras to record video from.
For example, let's say you have a 1 terabyte (TB) hard drive available for surveillance video storage, and that you are recording from 10 IP cameras.

1 TB = 1,000 GB

1,000 GB / 10 cameras = 100 GB for each piece of media.

You would enter 100.

g)Set the When to Prepare drop-down list to Prepare media now.
h)Click OK. The new media appears in the right pane of the Vault Admin window.
i)Click the newly named unit of media, listed beneath the Vault name, in the left pane. Its details appear in the right pane.
j)Repeat the steps above for each unit of media needed.

It is recommended to prepare a separate piece of media for each recording camera.

4. Camera setup

IP Camera users - Connect camera and determine its IP address

a)Refer to the camera's user manual to install, configure, and initially access the camera. The camera needs to be set up with a static IP address or you need to disable DHCP.
b)Use the camera's discovery software or other mechanism to determine its IP address, and write it down. You need it for the next step.

VMS users - Add camera configuration information

a)From your suite of Phoenix RSM applications, open Camera Policies.
b)From Camera Policies > View menu, select Enable Advanced Mode.
c)From the toolbar, click the Cameras button  to open the Camera Configurations window.
d)From the Camera Configurations window, click the Add button to add a new camera configuration.
e)From the Camera Type drop-drown list, select a VMS (either Milestone managed camera, OnSSI managed camera, or exacq managed camera).

Add a camera showing VMS managed camera systems

Add a camera window with VMS selected

Add a camera window with VMS selected

Add a camera window with VMS selected

f)Type the name and a description of the camera.
g)To associate the camera with a Camera Pool, select it from the drop-down list. For more information, see Camera Policies.
h)In the Target Camera group, click Change to populate boxes. The Modify Target dialog box appears.

Modify Target dialog box for adding a new camera         Modify Target Camera dialog box from the Add New Camera window

i)Type the Address, User Name, and Password.
j)Click the Refresh button to update the list of cameras associated with the server, and then select the camera with video to capture.
k)For Exacq, in the Storage Location section, type the path to the video storage area or click Browse and navigate to the video storage area.
l)Click OK to close the Modify Target dialog box.
m)For Milestone and OnSSI only: In Video Type, select the format the extracted video should be stored, either MJPEG or H.264.
n) Leave the Active checkbox selected so the camera can be used in the policy to create in the next step.
o)Click OK to close the Add New Camera window.
p)Click the Save button to save the new camera configuration and add it to the Information Repository.
q)Repeat the steps above to add the configurations for each camera with video to capture.

For more information see Add VMS Camera.

5. Recording setup

IP Camera users - Add camera configuration and schedule video recording

Setup for a RTSP-enabled IP camera is very simple. The Phoenix RSM Camera Wizard not only guides you through how to add a RTSP-enabled IP camera, but it also automatically creates a camera (or recording) policy to accompany the camera. The Recording policy designates how to store the recorded video from your camera into the Information Repository.

See the topic Add Camera Wizard and complete the steps.

VMS users - Create a recording policy

a)From the Camera Policies application, from the toolbar, click the Add button.

How to create a recording policy

b)In the Create a Policy window, type a Policy Name and Description, select the Active checkbox, and click OK.
c)The policy is displayed in the left pane - Recording Policy Name, of the Camera Policies window.
d)From the Camera Policies Camera tab, select the camera added from the Camera drop-down list.
e)In the Scheduling tab, leave the defaults so video feeds are recorded continuously.
f)Click the Save button to save the policy.

6. Create a Data Service policy

It is a good practice to set limits on the amount of space available for video storage. This step sets up that policy so that the oldest video is overwritten before the storage space is full. As limits are reached, new video feeds replace the older ones.

We recommend to set an automatic purge policy; the system ensures each hour that when 80% of the space available has been filled, the oldest clips are overwritten by the new clips being recorded.

a)From your suite of Phoenix RSM applications, open Data Service Policies.
b)From the toolbar of the Data Service Policies window, click the Add button .

Data Service Policy, Purge policy to get rid of older video

c)In the Create a Policy window, type a Policy Name and Description, select a Policy Type of Purge, click Active, and then click OK.
d)From the Data Service Policies window, Source tab, leave all the defaults.

Data Service Policies - mark miscellaneous options

e)In the Criteria tab, under Miscellaneous Options, enter 80% in both the % High and % Low Watermark fields.
f)In the Destination tab, none of the boxes are enabled since they are not applicable to a purge type of policy.

Data Service Policies - Scheduling when to purge old video

g)In the Scheduling tab, When should the job run? box, select Repeatedly at a defined interval.
h)Adjacent to the How often should this job run? box, click the Clock button. Type 1 in the Hours box, and click OK.
i)Click the Save button to save the policy.
j)In the Advanced tab, leave all the defaults.

7. Wait for video feed to record and process

After creating a camera (or recording policy), wait about 15 minutes to allow the system time to record a 5-minute clip, process and store it, and make it available for searching.

8. Search for and review recorded video

a)From your suite of Phoenix RSM applications, open Surveillance Video Manager.
b)From the Search tab, Search Criteria pane, click the Search button. The Search Results pane displays the video clip that was just recorded.
c)From the Search Criteria pane, you could also select the specific camera and search through its video, or click More Search Options to see more parameters to narrow search results.

For more information see Search Surveillance Video or Export Surveillance Video to export video out of the system.

9. Install Phoenix RSM Client on other computers

To run policies from a computer other than the one where the Vault resides:

From a CD-ROM

a)Insert the Phoenix RSM CD-ROM, and open Setup.html.
b)Follow the directions to open the Phoenix RSM Client Bundle, and install the client on the computer.

To install the software from the SoleraTec website

a)Go to the SoleraTec website and click the Download tab.
b)In the Installation section, double-click Phoenix RSM to download.
c)Accept the License Agreement and click the Start Download button.
d)Follow installation procedures. Installation guidance can be found either in the Doc folder (after clicking on the downloaded executable), or online at the SoleraTec website, or in the Installation chapter of this guide.