Manage Licenses

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Phoenix LVE does not come licensed. The first time you open the application, a Not Licensed window will be displayed and you must choose how you want to continue. To close the application, click Exit.

Choose how to license Live Viewer Express

Activate an Evaluation License

From the Not Licensed window that is displayed at startup, choose Activate evaluation license from the drop-down list and click OK if you want to evaluate Phoenix LVE.

The evaluation license allows Phoenix LVE to run for a trial period of 7 days with a maximum of 16 cameras. At the end of the trial period, you must purchase a license and activate it in order to keep using this application. See the Activate a Purchased License section below.

Activate a Purchased License

From the Not Licensed window that is displayed at startup, choose Activate a purchased license from the drop-down list and click OK to open the License window. Use the License window to view current license information and to change the license file. Click Change License to open the Add License window.

If you are already running Phoenix LVE and you wish to add or activate a license, from the Tools menu select Manage License.

Live Viewer Express - Manage Licenses

Field

Description

Host Id

The computer Host Id that is used to activate your product key license.

License

A summary of license information for your Phoenix LVE application.

Change License

Click to open the Add License window. Activate your product key or import a license file. See the Add License window below for more information.

Add License window

The Add License window is accessed from the License window when the Change License button is clicked. From the drop-down list select either Activate Product Key or Import License File. The selection changes the fields to update in the window. Which selection to use depends on Internet connectivity.

If you are having problems activating your license, visit SoleraTec's website for manual activation.

Activate Product Key

Once you have received your product key, and are connected to the Internet, follow the steps below to activate your license.

1.From the Phoenix LVE License window, click the Change License button.
2.From the Add License window, select Activate Product Key.
3.In the Product Key for Activation group box, type the product key. Click Ok.

Activate Product Key

Import License File

Once you have received your product key, and are not connected to the Internet, follow the steps below to activate your license.

1.Find a computer with Internet access.
2.Go to SoleraTec website and locate the product key activation page.
3.Type your Host Id, e-mail, and product key. If you downloaded Phoenix LVE from the website (accessible for one hour without a license), the Host Id can be found from the Tools menu > Manage License, in the License window Host Id group box.
4.A license file will be sent to you via e-mail.

You can also click the Download License button that is displayed on the web page.

5.After receiving the license file, from the Add License window, select Import License File from the drop-down list. Type or click the Browse button to navigate to the received license file.
6.Click Ok.

Import License File

For more information see Product Licensing and Live Viewer.