Live Viewer User Preferences

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Use the Live Viewer User Preferences to define default settings for the Live Viewer window.

Access the Live Viewer User Preferences from the Live Viewer Tools menu, select User Preferences.

Live Viewer Express User Preferences

Live Viewer User Preference Elements

Element

Description

Set full screen mode when starting application

Select to start the Live Viewer application in Full Screen mode, where no Title bar or Windows Start bar appear.

Set full screen mode when camera port is double-clicked

When the camera port (or view frame) Title bar is double-clicked, it displays in Full Screen mode (with no Title bar or Windows Start bar).

Auto-hide menu bar

Select to hide the main menu bar.

Press ALT to show the menu.
Press ESC to hide it.

Enable Resize handle

Display/hide the right hand bottom corner resize handle.

Enable tool tips

Tool tips display on screen if this is selected. De-select to turn tool tips off.

Enable advanced user mode

A check mark by this element allows the shortcut menu to display from the Live Viewer when you right-click the Title bar. The advanced mode shortcut menu features camera related options if the camera has the available functionality.

Touch screen friendly

Select the Show menu bar button to display or hide the main menu bar. Enabled if the Auto-hide menu bar and Touch screen friendly checkboxes are selected. If this button is not visible and you do not see the main menu bar, try pressing the ALT key.

Patrol Panel

Select from panel options:

Enabled - the panel is available.

Disabled - the panel is not displayed inside the side Control panel.

Enabled, open when needed - the panel is available and the functions are available when a view frame is selected. The panel is then maximized.

Volume Panel

Select from panel options:

Enabled - the panel is available.

Disabled - the panel is not displayed inside the side Control panel.

Enabled, open when needed - the panel is available and the functions are available when a view frame is selected. The panel is then maximized.

PTZ Panel

Select from panel options:

Enabled - the panel is available.

Disabled - the panel is not displayed inside the side Control panel.

Enabled, open when needed - the panel is available and the functions are available when a view frame is selected. The panel is then maximized.

Camera Control Panel

Select from panel options:

Enabled - the panel is available.

Disabled - the panel is not displayed inside the side Control panel.

Enabled, open when needed - the panel is available and the functions are available when a view frame is selected. The panel is then maximized.

Preferred viewer

Select the type of video viewer to drive the play back of videos with, in the order to use the media players: QuickTime first, then VLC, QuickTime only, VLC first, then QuickTime, or VLC only.

To play back videos in Phoenix LVE, you need to install VideoLAN's VLC media player or Apple QuickTime free or Pro on your computer. See Hardware and Software Requirements for the latest information.

Video Stream Delay

This selection determines how fast video feed streams to your camera view frame in Live Viewer. Changing the delay causes the video you are viewing to be delayed by that amount. The default value is 500 ms (milliseconds), but the options range from 0 ms to 3 seconds. A small delay value means the video can be viewed closer to real-time, but if the delay time is too small the video could freeze or hang.

Be sure to change the video stream delay setting before adding the camera to a view frame. If you change the preference after the camera has been added to the view frame, you will have to close it, change the setting again, and then re-add the camera to the view frame. If you close the Live Viewer application, your video stream delay preferences are saved, and ready for your next session.

If video freezes in low light conditions, set the video stream delay value to a larger value - at least 700ms or greater - especially on slow frame rate high definition cameras.

Camera Reconnect Timeout

Specifies the amount of time to try to reconnect to a camera if the connection is lost.

Choose an increment of time between 15 seconds and 30 minutes for the timeout.

If Disabled is selected, the Live Viewer will not attempt to reconnect to a camera.

Enable hardware overlay

Enable the hardware overlay capability of the video card. This enables the ability to render video directly.

If Disabled, remote desktop or shared desktop viewing may not work correctly for viewing live video streams.

Enable multiple threads for decode

Enable the use of multiple threads and multiple cores for decoding. This provides faster decoding of the video.

If decoding is not occurring properly, disabling this feature may fix the problem.

 

For more information see Camera Control: PTZ and Focus and Live Viewer.