Hardware and Software Requirements

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To deliver advanced data management for Windows, Mac, Linux, and mixed environments, be sure to have at least the minimum or better of the following system requirements.

Processes do not run optimally if hardware does not meet or exceed requirements.
The interface appearance varies slightly depending on the platform used. For example, where a Window's menu displays Exit, a Mac menu displays Quit.

Regardless of your operating system, a keyboard, monitor, and mouse pointer is needed to properly run the software. If you are using a single-button mouse, press CTRL and click where the documentation states right-click.

This list outlines the minimum requirements for system setup.

Windows

Server

Windows Requirements: Windows 7 SP1 (32-bit and 64-bit); Windows Server 2008 R2 SP1; Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64-bit); Windows Server 2012 (32-bit and 64-bit), Windows Server 2012 R2 (64-bit); Windows 10 (32-bit and 64-bit), Windows Server 2016 (32-bit and 64-bit).

Processor Requirements: Intel i7 Core 3.00 GHz or better.

Hard Drive Requirements: 20 GB of available space to install and run the product. Additional space will be required based on evidence retention requirements.

Memory Requirements: 16 GB or more of RAM.

Third party Requirements: Apple QuickTime Essentials. Choice of: Latest version of Apple QuickTime 7 and supported codecs to allow playing of the video with which you are working. Supported audio codecs: X-QT, X-QUICKTIME, PCMU, GSM, PCMA, MPEG4-GENERIC, MP4A-LATM. Supported video codecs: X-QT, X-QUICKTIME, H263-1998, H263-2000, H264, MP4V-ES OR VideoLAN (VLC 2.2.4) or newer.

RAID Recommendations: OS RAID 1 (mirrored); Database RAID 1 (mirrored) (should not be on the same drive as the video cache); Data RAID 5 minimum (phoenix drive).

Client

Windows Requirements: Windows 7 SP1 (32-bit and 64-bit); Windows Server 2008 SP1 (32-bit and 64-bit); Windows Server 2008 R2 SP1; Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64-bit); Windows Server 2012 (32-bit and 64-bit), Windows Server 2012 R2 (64-bit); Windows 10 (32-bit and 64-bit).

Processor Requirements: Intel i5 Core 3.00 GHz or better.

Hard Drive Requirements: 10 GB of available space to install and run the product.  Additional space will be required based on evidence retention requirements.

Memory Requirements: 8 GB of RAM.

Third party Requirements: Apple QuickTime Essentials. Choice of: Latest version of Apple QuickTime 7 and supported codecs to allow playing of the video with which you are working. Supported audio codecs: X-QT, X-QUICKTIME, PCMU, GSM, PCMA, MPEG4-GENERIC, MP4A-LATM. Supported video codecs: X-QT, X-QUICKTIME, H263-1998, H263-2000, H264, MP4V-ES OR VideoLAN (VLC 2.2.4).

 

Mac

Client

Apple Requirements: Mac OS X 10.8.5 or newer.

Processor Requirements: Intel i5 Core 2.00 GHz or better.

Hard Drive Requirements: 10 GB of available space to install and run the product.  Additional space will be required based on evidence retention requirements.

Memory Requirements: 8 GB of RAM.

Third party Requirements: Apple QuickTime Essentials. Choice of: Latest version of Apple QuickTime 7 and supported codecs to allow playing of the video with which you are working. Supported audio codecs: X-QT, X-QUICKTIME, PCMU, GSM, PCMA, MPEG4-GENERIC, MP4A-LATM. Supported video codecs: X-QT, X-QUICKTIME, H263-1998, H263-2000, H264, MP4V-ES OR VideoLAN (VLC 2.2.4) or newer.

Linux

Server is available upon request. Client is not supported.

Network

Multicast packet routing is required between all server and client machines.

Vault Disk Storage

Disk-only: Vault Storage is required on all servers. In case of disk-only configurations, sufficient storage must be provided to store all assets.

Disk and Digital Data Tape: In a mixed storage environment of disk and digital data tape, sufficient disk storage must be provided to store assets for period which it is required to be stored on disk.

Database Disk Storage

Database storage requirements vary based on the amount of stored assets and the use of metadata.  Each server has its own database which correlates to the assets it is storing. As a guideline, every 16 TB assets storage will require 10 GB of disk storage as a minimum for the database.

For assistance in determining the amount of storage needed, please consult your Phoenix DEM sales agent.See also Installation and Product Licensing.